JM
Jitesh M

1 reviews | Active since Oct 2015

12 Oct 2015, 14:38

Dishonest Company

I was called in August by a representative of Mondo on behalf of Telkom on a Wifi Router package which sounded great as the person promised 2gig in Normal time & further 1,5gig Midnite Surfing.I agreed to the package on the basis of the 2gig which I repeated if she was certain of that.She agreed & I agreed on the contract.She offered a free sim card with a further 500meg for total of R108 pm. The package arrived & cap was reached in 3days of using. I called Mondo & said why did i run out & they said that there is no 2gig & is a 500mb package & I asked them to investigate & few weeks later called them & lady said I agreed to all of that & I said according to CPA I want the recording to review with a lawyer as its heresay what I said & what the rep said. I am still waiting for the recording from Shaista.I wish to cut my losses so far and cancel from this ***** contract & stay clear from these ***** companies. A word of advice to all is rather agree on written contracts rather than these pesty callers who promise the world & deliver ****.They can pick their router as I can get a better from Telkoms competitors. Thanx

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Replies (1)
Mondo
Mondo's reply14 Oct 2015, 09:58
Official
Hello jitz-zn,

Thank you for raising your query with Mondo Customer Care.

We are currently investigating your query and will provide feedback to you shortly.

We apologies for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards
Mondo Customer Care
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