DISHONEST

last month I received a call from a Mondo telephone agent and was offered a mobile wifi with "fifteen GB" data - I had endless questions but ended up never thinking to ask if this is DIVIDED data. She just kept reminding me that it is 15GB and ideal for on the move and since I do most of my business on the go I figured it would be ideal. Only to find on day one that the little portable router needs to basically be plugged in permanently as the battery life off charge is only about 2 hours. So i figured, lets just keep a powerbank handy for the times I am unable to get to a power source within 2 hours .... so we sorted that issue ... but now, I ran out of data and to my surprise when wanting to top it up and loading the vodacom app on that sim to see where all the data could have gone to, i see that it is not 15gb but instead "FIVE GB" of data , and the others are split into night data (which is stupid since working people sleep after midnight till 5am) and Video Data of 5gb I am sooooooo very peeved at the moment as I feel Mondo needs to be alot more clear about packages as I would NEVER have taken it for only 5gb usable data - it would then have been cheaper for me to just load data on my phone as usual like i always did till now. It is a total waste of money and puts people off dealing with them in the future as I for one will NEVER agree to any deals with Mondo ever again. If you are unable to be honest to your clients about what exactly they buy then I would recommend that you rather close down shop now as you are causing your own downfall. Many people are extremely unhappy with Mondo and its bringing down the name of the individual companies (eg MTN and Vodacom) as now they are the ones getting the flack as customers go running to them with complaints