Disgusting services
Last week I reported my cellphone ******.So I called mtn and a lady answered and I told her everything and than she ask for IMEI number, than I told her 3 times I don't have it because the phone is ****** and the box I have thrown away so I don't have it.Very rude she dropped the call, so I send emails and then call again but no luck.I can't go to a mtn store because I live more than 300km from the nearest store so I don't know what to do anymore.I gave them my account number, cellphone number and ID number, what more do you want.If you can't help me then I swear to God I won't pay a dime further.I don't have time for rude customer services.... My name is Johnnie Nicky Prens I'd number *** and I have a contact cellphone Hauwei Y9 Prime 2019
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Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team