DISGUSTING SERVICE!!!!!!!!!!!
My original rating was a 5 star as they entice you to do a rating the same day you speak to them. I gave the 5 star rating as Lisa Marie seemed helpful when I spoke to her on Monday. BUT I have totally changed my mind due to the fact that since Monday I have had no response whatsoever. I have emailed, I dont know how many times, Ive tried calling and hang on so long that I get cut off!! I am so disgusted with the service and wish I have never done the rating on Monday!!
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
05 Mar 2021, 13:57Hi Deirdre
As discussed with Phindile, we have sent an urgent request for the warehouse to confirm your device is booked in.
Feedback will be provided once received.
Regards,
Mondo Team
As discussed with Phindile, we have sent an urgent request for the warehouse to confirm your device is booked in.
Feedback will be provided once received.
Regards,
Mondo Team
Mondo's reply05 Mar 2021, 13:57
Official
Hi Deirdre
As discussed with Phindile, we have sent an urgent request for the warehouse to confirm your device is booked in.
Feedback will be provided once received.
Regards,
Mondo Team
As discussed with Phindile, we have sent an urgent request for the warehouse to confirm your device is booked in.
Feedback will be provided once received.
Regards,
Mondo Team
Mondo's replyOfficial
09 Mar 2021, 16:38Hi Deirdre
As discussed with Phindile, please note your query is still in progress and feedback will be provided once received.
Regards,
Mondo Team
As discussed with Phindile, please note your query is still in progress and feedback will be provided once received.
Regards,
Mondo Team
Mondo's reply09 Mar 2021, 16:38
Official
Hi Deirdre
As discussed with Phindile, please note your query is still in progress and feedback will be provided once received.
Regards,
Mondo Team
As discussed with Phindile, please note your query is still in progress and feedback will be provided once received.
Regards,
Mondo Team
Mondo's replyOfficial
18 Mar 2021, 08:28Hi Deirdre
As discussed with Phindile, the RMA has been received and shared with you.
You may go in store to do the upgrade.
Your query is resolved and is now closed.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team
As discussed with Phindile, the RMA has been received and shared with you.
You may go in store to do the upgrade.
Your query is resolved and is now closed.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team
Mondo's reply18 Mar 2021, 08:28
Official
Hi Deirdre
As discussed with Phindile, the RMA has been received and shared with you.
You may go in store to do the upgrade.
Your query is resolved and is now closed.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team
As discussed with Phindile, the RMA has been received and shared with you.
You may go in store to do the upgrade.
Your query is resolved and is now closed.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team