1 reviews | Active since Mar 2022
Disgusting, Pathetic, ********* and Unreliable
Sue ,Varashan, Karina and Smangele are the people who have been assisting me and it's been nothing but empty promises
My account was debited a large some of money which was meant to be a credit for Vodacom overcharging me!!!
Karina and Smangele are the worst. Karin did not action anything with my query she promised to call me back and nothing g happened Smangele just needs some people skills I have never spoken to anyone who was so disrespect and patronizing hopefully her supervisor can see this because it seems that the Mondo call center agents are covering up their issues
I have been more than patient with Vodacom and Mondi however I cannot simply be told the same thing since the 29th of March I want it resolved today
I WANT MY MONEY BACK AND MY CREDIT ALLOCATED... I SHOULD BE COMPENSATED FOR THE DELAYS AS WELL
Thank you for raising the above Vodacom query with us.
We do apologize for the level of service which you have received thus far.
Kindly note that we are looking into the above query and provide you with an update within today.
Case No: RCO167870
Regards,
The Mondo Team
Thank you for raising the above Vodacom query with us.
We do apologize for the level of service which you have received thus far.
Kindly note that we are looking into the above query and provide you with an update within today.
Case No: RCO167870
Regards,
The Mondo Team
I have been far to patient
I have been far to patient
Im taking this ****en ****ty service to the ombudsman you people have been playing with my time far to ****ing long
Im taking this ****en ****ty service to the ombudsman you people have been playing with my time far to ****ing long
Please note that your credit was submitted and the credit will reflect in your account at the end of next week.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Please note that your credit was submitted and the credit will reflect in your account at the end of next week.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
