MZ
Mohammed Z
1 reviews | Active since Mar 2023
03 Mar 2023, 01:58
Disgusting pathetic service they dunno if they coming or going
Hi pathetic disgusting service I requested my 2 contract to be cancelled or to be reversed the ****** idiots only reversed one it's gone one and half month every time I ****** phoning them everything is in onder retention will get back to u 24 hours time up til nobody got back to me
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
03 Mar 2023, 08:55Hi Mohammed ,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO358480
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO358480
Regards,
The Mondo Team
Mondo's reply03 Mar 2023, 08:55
Official
Hi Mohammed ,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO358480
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO358480
Regards,
The Mondo Team
Mondo's replyOfficial
11 Mar 2023, 11:57Hi Mohammed,
Trust you are well.
Please note that the reversal that was done by Mondo has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Mondo Team
Trust you are well.
Please note that the reversal that was done by Mondo has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Mondo Team
Mondo's reply11 Mar 2023, 11:57
Official
Hi Mohammed,
Trust you are well.
Please note that the reversal that was done by Mondo has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Mondo Team
Trust you are well.
Please note that the reversal that was done by Mondo has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Mondo Team