Disgusting customer service

Did an online MTN application in the middle of June. I was contacted and application was approved. 2 weeks into July i was contacted again to say that the device i had chosen was not in stock. I then chose another device. I was advised that i would be contacted by the courier service for delivery. I was never contacted by them, or by the mondo team. After several attempts to contact mondo via email i still haven't gotten any feedback. I contacted mtn directly and they advised they have escalated my query. I have still gotten no response.

This is the most horrible customer service. I am utterly disappointed and disgusted. Never again will i ever use this company.