DISGUSTED / EXTREMELY DISAPPOINTED MONDO MTN NO SERVICE 17TH NOV 2021 TO DATE

Disgusted , extremely disgusted....... my problem started when a salesman by the name Naresh, or Vanesh Naidoo sold me a mecer touch screen with false pretences. the parcel arrived (only when I opened the tablet , i could see that it is not 128 gig as per the salesman (telephonically) it was 64 gig.... tried to cancel, with a lot of emails, phone calls. visiting the MTN branch at Vredenburg, returning the instrument, receiving plenty reference numbers ... time after time... it is now since 17th November 2021 today 3rd of February 2022 still not prove of cancellation... debit orders going off my account ********ly.. I have names: Levania, Thyra Naidoo, Sam, Vossie, Chante, 31ST JANUARY 2022 (CHANTE INFORMED ME THAT SOMEBODY SUBMITTED THE CANCELLATION THE WRONG WAY, THUS THE DELAY.. ) everytime i receive a promise that I will receive an email and sms with confirmation........ and then 48hours nothing,, then phonecalls again,, to no avail......... IS THIS POSSIBLE , TO RUN A BUSINESS LIKE THIS..... MTN I AM DISAPPOINTED TO THE EXPTREME.... The cost of phonecalls, leaving mesages, nobody comes back ... emails, hours and hours of frustration..... excuses being offline... I NEED TO SOLVE THIS PROBLEM,, I NEED MY REFUND FOR MONEYS GOING OF MY ACCOUNT,,,,,,,,, THE TEL NUMBER :INVOLVED IS : *** MECER GURU X360 LAST REFERENCE NUMBER : 177147 RCO