Disgusted!

On the below date I rated the agent 5 stars with the Caption also below: 02 Nov 2021, 12:37 Mandisa you ROCK....let's wait to see to see what Mondo does! Well Mondo sucks! Lezain was the second consultant which I explained to that on my initial call I was advised even the color of the device that was ONLY available, weeks later I'm told there is no stock and for the second time advised to MAYBE CANCEL and go instore. So why does Mondo advertise items that are never in stock? Then advise you of availability on certain items already limiting your options then you are told to CANCEL and do a walk-in??? They should just close up shop and tell people to go to a store! No phone. Exceptionally displeased. No feedback, no contact. And all this after going through the process and wasting precious time. Mondo doesn't deserve there decent staff. Lezain also apparently did an MTN escalation yesterday morning and no calls! So I suppose a cancellation is in order 🤔