CE
Calista E

1 reviews | Active since May 2018

03 Jul 2018, 11:53

DISGUSTED

Mondo sold me a contract from MTN. Not very happy with the device - had the phone for 4 day and sim card was never activated, they never gave me a choice to choose the color, the phone was for a man (purple phone). I sent back the device in the same condition I got it, within the 5 or 7 days policy. It took the agent 3 weeks to cancel the line, got confirmation that the line is cancelled and still the debit order went off & it is a lot of money. It is IMPOSSIBLE to get a hold of Mondo as their lines are always "busy".

0
Replies (1)
Mondo
Mondo's reply03 Jul 2018, 12:34
Official

Good Afternoon Calista

Thank you for raising your with us.

We attempted to contact you however was unsuccessful. Further attempts will be made.

Kind regards

Mondo team

Best regards,