NG
Nontle G
1 reviews | Active since Nov 2019
13 Oct 2021, 19:12
Disappointed with the product itself Mondo is becoming useless because when they do their presentation you get tempted once you agree with them taking the package you get something else not what you agreed on then becomes your problem in getting them from
The service provided was excellent even though I did not get what I expected
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Replies (1)
Mondo's replyOfficial
16 Feb 2022, 15:10Hi Nontle,
Trust you are well.
As discussed with Nicole, please note that your query has been deemed Valid (in your favor).
Due to the inconvenience caused, we will credit your MTN account with 3 months subscription of your contract.
Kindly note that the credit will reflect at the end of next week.
Total to be Credited: R897
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team on *** or send an email to ***.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply16 Feb 2022, 15:10
Official
Hi Nontle,
Trust you are well.
As discussed with Nicole, please note that your query has been deemed Valid (in your favor).
Due to the inconvenience caused, we will credit your MTN account with 3 months subscription of your contract.
Kindly note that the credit will reflect at the end of next week.
Total to be Credited: R897
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team on *** or send an email to ***.
Have a great day further.
Regards,
The Mondo Team