HM
HOPE M
1 reviews | Active since Aug 2021
30 Jun 2022, 19:54
Disappointed
I didn't activate the simcard and i called to cancel the contract but every month i'm being debited. When i call mtn they say mondo is responsible.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
04 Jul 2022, 09:36Hi Busani,
Trust you are well.
Please note that your MTN cancellation has been done and a follow-up on credit has been sent to MTN.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done and a follow-up on credit has been sent to MTN.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply04 Jul 2022, 09:36
Official
Hi Busani,
Trust you are well.
Please note that your MTN cancellation has been done and a follow-up on credit has been sent to MTN.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done and a follow-up on credit has been sent to MTN.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's replyOfficial
15 Sept 2022, 15:40Good Day,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply15 Sept 2022, 15:40
Official
Good Day,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team