Disappointed

Item: Mondo
Rating: 1
Author: Nosicelo L

I took out a month to month sim card with Mondo Telkom being the service provider. Today i wanted to cancel the subscription, but telkom told me that i am on a 24 months contract and i have to pay R1500.00. I have never agreed for that to the mondo consultant and now i want to cancel without paying any cent.

Helpful (0)

Replies (2)

Mondo's replyOfficial

20 Nov 2019, 07:36

Good Day Nosicelo,

Thank you for taking the time to write to us.
Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team

Mondo's reply20 Nov 2019, 07:36

Official

Good Day Nosicelo,

Thank you for taking the time to write to us.
Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team

Mondo's replyOfficial

20 Nov 2019, 16:29

Good Day Nosicelo,

As discussed with our consultant, your query has been assessed and feedback has been provided.

The query will be closed.

Should you have any further queries please feel free to call us on ***.
Kind Regards,

Mondo Team

Mondo's reply20 Nov 2019, 16:29

Official