sM
steve M
1 reviews | Active since Jan 2022
31 Jan 2022, 12:51
Disappointed
I was told that i am not going to pay any extra amount but I got debited +-R450 I am not happy with that!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
31 Jan 2022, 13:03Good day Steve,
Thank you for taking the time to write to us about your Telkom query.
Kindly provide us with your ID number for further assistance.
We sincerely apologize for the level of service you have received.
Your Case Number is: RCO177270
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
Kindly provide us with your ID number for further assistance.
We sincerely apologize for the level of service you have received.
Your Case Number is: RCO177270
Regards,
The Mondo Team
Mondo's reply31 Jan 2022, 13:03
Official
Good day Steve,
Thank you for taking the time to write to us about your Telkom query.
Kindly provide us with your ID number for further assistance.
We sincerely apologize for the level of service you have received.
Your Case Number is: RCO177270
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
Kindly provide us with your ID number for further assistance.
We sincerely apologize for the level of service you have received.
Your Case Number is: RCO177270
Regards,
The Mondo Team
Mondo's replyOfficial
01 Feb 2022, 12:58Hi Steve,
Trust you are well.
Please note that your monthly subscription is R99 per month and not R450.
Due to you being billing R450, you may contact Telkom direct for further assistance, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your monthly subscription is R99 per month and not R450.
Due to you being billing R450, you may contact Telkom direct for further assistance, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply01 Feb 2022, 12:58
Official
Hi Steve,
Trust you are well.
Please note that your monthly subscription is R99 per month and not R450.
Due to you being billing R450, you may contact Telkom direct for further assistance, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your monthly subscription is R99 per month and not R450.
Due to you being billing R450, you may contact Telkom direct for further assistance, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team