JR
Joette R

1 reviews | Active since Aug 2016

01 Jun 2022, 22:18

Disappointed

Mondo has disappointed me once again... They offered me a phone contract and went to the length to evan send my a contract protect policy just to come find out there is no phone it's there second time and now the expect me to cancel the policy like I evan asked for a policy very disappointing.

0
Replies (1)
Mondo
Mondo's reply02 Jun 2022, 08:40
Official
Hi Joette,

Thank you for taking the time to write to us about your MTN application and VUKA policy.

Kindly note that after a sale is processed on the MTN system, your details go through a credit vet.

As per the credit vet and MTN system, your application was declined.

Due to the above, the VUKA policy will not take effect.

Your query will now be closed.

Case Number: RCO234208

Regards,

The Mondo Team