OL
Olwethu L
1 reviews | Active since Nov 2021
13 Nov 2021, 15:58
Delivery taking too long
Been waiting for my delivery since October 29th and there still hasn't been anyone who contacted me regarding this. I also can't get through to your contact center
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
14 Nov 2021, 10:20 Hi Olwethu,
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151415.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151415.
Regards,
The Mondo Team
Best regards,
Mondo's reply14 Nov 2021, 10:20
Official
Hi Olwethu,
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151415.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151415.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
03 Dec 2021, 14:58Hi Olwethu,
Trust you are well.
Please note that your recent MTN order which was done by Mondo was declined.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN order which was done by Mondo was declined.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team
Best regards,
Mondo's reply03 Dec 2021, 14:58
Official
Hi Olwethu,
Trust you are well.
Please note that your recent MTN order which was done by Mondo was declined.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN order which was done by Mondo was declined.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team
Best regards,