JK
Jacob K

1 reviews | Active since Nov 2022

28 Nov 2022, 14:29

delivery of phone

it was one of the most excrutiating experience waiting two weeks for my delivery

0
Replies (2)
Mondo
Mondo's reply28 Nov 2022, 14:39
Official
Good day Jacob,
 
Thank you for taking the time to write to us about your delivery query.

We sincerely apologize for the level of service you have received.

Our team is currently investigating your query. Once we have an update, we will advise you.

Your Case Number is: RCO308941

Regards,
 
The Mondo Team

Mondo
Mondo's reply02 Dec 2022, 10:03
Official
Hi Jacob,

Trust you are well.

We have found that you have received your MTN delivery.

Due to the above, your query will now be closed.

Thank you for allowing us to look into your query.

Should you require further assistance, you may contact our Customer Care Team.

Have a lovely day.

Regards,

The Mondo Team