LT
Leocardia T
1 reviews | Active since Aug 2021
19 Aug 2021, 09:23
Delivery
Took a month to receive my order, SIM card wasn’t activated according to schedule given
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
19 Aug 2021, 09:29Hi Leocardia,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131476
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131476
Regards,
The Mondo Team
Mondo's reply19 Aug 2021, 09:29
Official
Hi Leocardia,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131476
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131476
Regards,
The Mondo Team
Mondo's replyOfficial
24 Aug 2021, 14:20 Good day,
Trust you are well.
Thank you for the feedback regarding your query.
Kindly note that we work on our service level, in order to avoid this in future.
We do apologize for the level of service which you received.
As per our records, your query was resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
Thank you for the feedback regarding your query.
Kindly note that we work on our service level, in order to avoid this in future.
We do apologize for the level of service which you received.
As per our records, your query was resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply24 Aug 2021, 14:20
Official
Good day,
Trust you are well.
Thank you for the feedback regarding your query.
Kindly note that we work on our service level, in order to avoid this in future.
We do apologize for the level of service which you received.
As per our records, your query was resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
Thank you for the feedback regarding your query.
Kindly note that we work on our service level, in order to avoid this in future.
We do apologize for the level of service which you received.
As per our records, your query was resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team