OM
Olebogeng M
1 reviews | Active since Sept 2023
05 Sept 2023, 18:05
Delivered wrong phone
I ordered an iphone 11 but Mondo delivered an iphone SE. I tried calling the assistants regarding this matter because I want the phone that I ordered not the one they delivered, but they keep putting me on hold.. this is the worst service I have ever encountered.
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Mondo's replyOfficial
05 Sept 2023, 20:47Hi Olebogeng,
Thank you for taking the time to write to us about your MTN order
Please return the device to your nearest MTN store .
Our goal is to make sure you always have a positive experience with us in the future. We sincerely apologise for any inconvenience.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN order
Please return the device to your nearest MTN store .
Our goal is to make sure you always have a positive experience with us in the future. We sincerely apologise for any inconvenience.
Regards,
The Mondo Team
Mondo's reply05 Sept 2023, 20:47
Official
Hi Olebogeng,
Thank you for taking the time to write to us about your MTN order
Please return the device to your nearest MTN store .
Our goal is to make sure you always have a positive experience with us in the future. We sincerely apologise for any inconvenience.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN order
Please return the device to your nearest MTN store .
Our goal is to make sure you always have a positive experience with us in the future. We sincerely apologise for any inconvenience.
Regards,
The Mondo Team