SN
Siboniso N

1 reviews | Active since Jun 2022

14 Jun 2022, 12:53

Delay or unclear communications

no clear communication with regards after the pre-approve contract has been issued.

0
Replies (2)
Mondo
Mondo's reply14 Jun 2022, 13:01
Official
Good day Siboniso,
 
Thank you for taking the time to write to us about your application query.

We sincerely apologize for the level of service you have received.

We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO238930
 
Regards,
 
The Mondo Team

Mondo
Mondo's reply07 Jul 2022, 16:28
Official
Hi Siboniso,

Trust you are well.

We have found that you have received your recent MTN order.

Due to the above, your query will now be closed.

For further assistance, you may contact our Customer Care Team.

Have a lovely day further.

Regards,

The Mondo Team