OM
Onalenna M
1 reviews | Active since Nov 2009
18 Jul 2021, 07:12
Default for a service not received
Default nonsense, fix my credit report. How dare MTN and mondo list me for a service they are not rendering to me. I asked for proof of the contract and statement showing they are rendering the service they say are signed up for, countless number of calls and emails , utterly disgusted.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
18 Jul 2021, 13:35 Hi Tshenolo,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We are currently operating at minimal capacity due to the ongoing protest action.
We will get one of our dedicated consultants to contact you and assist with your query upon our return to office.
Your Case Number is: RCO127584
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We are currently operating at minimal capacity due to the ongoing protest action.
We will get one of our dedicated consultants to contact you and assist with your query upon our return to office.
Your Case Number is: RCO127584
Regards,
The Mondo Team
Mondo's reply18 Jul 2021, 13:35
Official
Hi Tshenolo,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We are currently operating at minimal capacity due to the ongoing protest action.
We will get one of our dedicated consultants to contact you and assist with your query upon our return to office.
Your Case Number is: RCO127584
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We are currently operating at minimal capacity due to the ongoing protest action.
We will get one of our dedicated consultants to contact you and assist with your query upon our return to office.
Your Case Number is: RCO127584
Regards,
The Mondo Team
Mondo's replyOfficial
21 Jul 2021, 09:50Hi Onalenna,
Trust you are well.
Please note that your sim was activated, therefore, for further assistance with your MTN account, you may contact MTN for further assistance.
Kindly note that your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your sim was activated, therefore, for further assistance with your MTN account, you may contact MTN for further assistance.
Kindly note that your query will now be closed.
Regards,
The Mondo Team
Mondo's reply21 Jul 2021, 09:50
Official
Hi Onalenna,
Trust you are well.
Please note that your sim was activated, therefore, for further assistance with your MTN account, you may contact MTN for further assistance.
Kindly note that your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your sim was activated, therefore, for further assistance with your MTN account, you may contact MTN for further assistance.
Kindly note that your query will now be closed.
Regards,
The Mondo Team