MM
Modibedi M
1 reviews | Active since Nov 2021
17 Nov 2021, 10:26
********* company
Not happy with them because I was deceived into taking a children's educational package that I didn't want. Now, when i want to upgrade my telkom package , I am told I would've to pay R2500 to cancel the educational package.
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Mondo's replyOfficial
17 Nov 2021, 10:29Hi Modibedi,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152426
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152426
Regards,
The Mondo Team
Mondo's reply17 Nov 2021, 10:29
Official
Hi Modibedi,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152426
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152426
Regards,
The Mondo Team