VR
Vinay R

1 reviews | Active since Oct 2021

13 Oct 2021, 16:56

Debiting for cancelled contract

Good communication and feedback from the staff Sashan. If only I knew MTN was using outside companies to do online contracts I would not taken it online. My account was debited twice wrongfully, when I called Mondo they said to wait for the following month to get credited. I waited for the next month and they still debited my account. I'll wait until 18/10/2021 and if there's no credit into my account I'll have to hand it over to my attorneys.

0
Replies (2)
Mondo
Mondo's reply13 Oct 2021, 16:57
Official
Good Day Vinay, 

Thank you for posting a compliment on the services you received from Sashan. 

Should you require further assistance, please contact our Customer Service team. 

Regards, 

The Mondo Team
VR
Vinay R's update04 Nov 2021, 13:10
Reviewer Update
Im Still waiting for a credit