SL
SANDILE L
1 reviews | Active since Jul 2021
29 Jul 2021, 07:33
Data problem
I'm not happy, because I don't use my data the way I want to... I'm given a daily limit of 19MB, what can I do with that. I never asked for daily limit.. Let me use my data the way I want to, it its finished its finished
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
29 Jul 2021, 08:24Hi Sandile,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128897
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128897
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 08:24
Official
Hi Sandile,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128897
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128897
Regards,
The Mondo Team
SL
SANDILE L's updateReviewer Update
29 Jul 2021, 11:14Come back to me as soon as possible, because I want to do something important with does datas.. Thank you!.
SL
SANDILE L's update29 Jul 2021, 11:14
Reviewer Update
Come back to me as soon as possible, because I want to do something important with does datas.. Thank you!.
Mondo's replyOfficial
29 Jul 2021, 11:41Hi Sandile,
Our team will be in contact with you.
Regards,
The Mondo Team
Our team will be in contact with you.
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 11:41
Official
Hi Sandile,
Our team will be in contact with you.
Regards,
The Mondo Team
Our team will be in contact with you.
Regards,
The Mondo Team
Mondo's replyOfficial
29 Jul 2021, 15:19Hi Sandile,
As discussed with Kim, we have explained how the data allocation works for the first month.
You have also raised the query of the network going off and on, you are welcome to raise this with Telkom.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, we have explained how the data allocation works for the first month.
You have also raised the query of the network going off and on, you are welcome to raise this with Telkom.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 15:19
Official
Hi Sandile,
As discussed with Kim, we have explained how the data allocation works for the first month.
You have also raised the query of the network going off and on, you are welcome to raise this with Telkom.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, we have explained how the data allocation works for the first month.
You have also raised the query of the network going off and on, you are welcome to raise this with Telkom.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team