FC
Fundile C
1 reviews | Active since Jul 2021
01 Jun 2022, 20:10
Data MTN Sim card
I ordered MTN Sim card from a representative of mondo. They took all my details and I was told that It will be delivered to me between 2-10 working days. If I track it online it says I don't have anything to be tracked. It's almost a month now without any Sim card that we agreed on.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
01 Jun 2022, 21:21Hi Fundile,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO234154.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO234154.
Regards,
The Mondo Team
Best regards,
Mondo's reply01 Jun 2022, 21:21
Official
Hi Fundile,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO234154.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO234154.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
06 Jun 2022, 15:48Hi Fundile,
Please note that your recent MTN application reflects as canceled, as you are on the old MTN system.
Kindly note that you may reapply for an MTN deal at your nearest store.
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Please note that your recent MTN application reflects as canceled, as you are on the old MTN system.
Kindly note that you may reapply for an MTN deal at your nearest store.
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Best regards,
Mondo's reply06 Jun 2022, 15:48
Official
Hi Fundile,
Please note that your recent MTN application reflects as canceled, as you are on the old MTN system.
Kindly note that you may reapply for an MTN deal at your nearest store.
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Please note that your recent MTN application reflects as canceled, as you are on the old MTN system.
Kindly note that you may reapply for an MTN deal at your nearest store.
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Best regards,