JW
Johannes W

1 reviews | Active since Feb 2016

03 Feb 2016, 11:31

Data Contract

I ordered a data contract from BuyMondo the salesman was \Sage\" . Order number ***4 was confirmed by Vodacom Direct but the parcel by RAM was never delivered. Queried RAM the delivery address as well as contact details were totally incorrect. Was this an attempt by Buymondo to divert a data contract to someone else? "

0
Replies (2)
Mondo
Mondo's reply03 Feb 2016, 16:39
Official
Hello apcolibra123,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care
***

Best regards,

Mondo
Mondo's reply07 Oct 2016, 10:28
Official

Hello apcolibra123,

Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care 086 123 666.

Best regards,