CvdN
Corne van der Nest
1 reviews | Active since Jan 2018
15 Dec 2021, 15:10
Customer Service
Customer service is great with saying all the right things, but am more than willing to upgrade this rating if anything committed to manifests.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
15 Dec 2021, 15:22Good Day Corne,
Thank you for posting a compliment on the services you received from Nisha.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for posting a compliment on the services you received from Nisha.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply15 Dec 2021, 15:22
Official
Good Day Corne,
Thank you for posting a compliment on the services you received from Nisha.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for posting a compliment on the services you received from Nisha.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
CvdN
Corne van der Nest's updateReviewer Update
15 Dec 2021, 20:36Please review my enquiry. Ive called daily 4 days in a row after waiting since 6 Dec for a response. Seems like either the helpful call centre staff dont know how to assist or dont have decision powers. This is so frustrating dealing with nice people who cant assist.
CvdN
Corne van der Nest's update15 Dec 2021, 20:36
Reviewer Update
Please review my enquiry. Ive called daily 4 days in a row after waiting since 6 Dec for a response. Seems like either the helpful call centre staff dont know how to assist or dont have decision powers. This is so frustrating dealing with nice people who cant assist.
Mondo's replyOfficial
17 Dec 2021, 08:12Good day,
Please note that a request has been sent to the relevant department for urgent assistance.
Once we receive feedback, you will be notified.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Please note that a request has been sent to the relevant department for urgent assistance.
Once we receive feedback, you will be notified.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply17 Dec 2021, 08:12
Official
Good day,
Please note that a request has been sent to the relevant department for urgent assistance.
Once we receive feedback, you will be notified.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Please note that a request has been sent to the relevant department for urgent assistance.
Once we receive feedback, you will be notified.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team