SH
Sbusiso H

1 reviews | Active since Aug 2021

20 Aug 2021, 09:06

Customer

You need to improve on customer care

0
Replies (2)
Mondo
Mondo's reply20 Aug 2021, 09:29
Official
Good day Sbusiso,

Trust you are well.

Thank you for reaching out to us.

We sincerely apologize for the service you have recieved from our team.

Kindly note your query RCO131669 has been assigned to a dedicated consultant who will contact you shortly.

Regards,

The Mondo Team
Mondo
Mondo's reply24 Aug 2021, 14:25
Official
 Good day,
 
 Trust you are well.
 
 Thank you for the feedback regarding your query.
 
 Kindly note that we work on our service level, in order to avoid this in future.
 
 We do apologize for the level of service which you received.
 
 As per our records, your query was resolved and will be closed.
 
 Please call or email us if you have any further queries.
 
 Regards,
 
 The Mondo Team