TSMs
Tongoane Sunsly Mohlatlole sunsli
1 reviews | Active since Jul 2021
28 Jul 2021, 05:26
Current Contract
I am not happy with it. If possible be reverted to initial contract
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
28 Jul 2021, 07:35Hi Tongoane,
Thank you for taking the time to write to us about your Telkom Cancellation Request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128719
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom Cancellation Request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128719
Regards,
The Mondo Team
Mondo's reply28 Jul 2021, 07:35
Official
Hi Tongoane,
Thank you for taking the time to write to us about your Telkom Cancellation Request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128719
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom Cancellation Request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128719
Regards,
The Mondo Team
Mondo's replyOfficial
13 Aug 2021, 09:16Hi Tongoane,
Please note that you are out of the cooling off period therefore we cannot cancel/reverse the package.
We do apologize for this.
Your query will be closed.
Please call or email our team should you have any further queries.
Regards,
The Mondo Team
Please note that you are out of the cooling off period therefore we cannot cancel/reverse the package.
We do apologize for this.
Your query will be closed.
Please call or email our team should you have any further queries.
Regards,
The Mondo Team
Mondo's reply13 Aug 2021, 09:16
Official
Hi Tongoane,
Please note that you are out of the cooling off period therefore we cannot cancel/reverse the package.
We do apologize for this.
Your query will be closed.
Please call or email our team should you have any further queries.
Regards,
The Mondo Team
Please note that you are out of the cooling off period therefore we cannot cancel/reverse the package.
We do apologize for this.
Your query will be closed.
Please call or email our team should you have any further queries.
Regards,
The Mondo Team