JB
Johan B
1 reviews | Active since Jun 2019
16 Jul 2020, 12:42
******** Underhanded Sales Tactics
Stay away from Mondo. They employ disgusting underhanded tactics at best, misrepresent themselves to be from Vodacom, offer a discounted monthly fee then unwittingly upgrade your contract. They do not bother to verify that they are speaking to the account holder. Disgusting!
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
16 Jul 2020, 13:24Good Day Johan,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply16 Jul 2020, 13:24
Official
Good Day Johan,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
16 Jul 2020, 14:43Good Day Johan,
As per your conversation with Serusha, the upgrade cancellation is in progress.
Please note that the agent will be addressed as per our internal processes.
Our team will keep you updated on the progress of the query.
Kind Regards,
Mondo Team
As per your conversation with Serusha, the upgrade cancellation is in progress.
Please note that the agent will be addressed as per our internal processes.
Our team will keep you updated on the progress of the query.
Kind Regards,
Mondo Team
Mondo's reply16 Jul 2020, 14:43
Official
Good Day Johan,
As per your conversation with Serusha, the upgrade cancellation is in progress.
Please note that the agent will be addressed as per our internal processes.
Our team will keep you updated on the progress of the query.
Kind Regards,
Mondo Team
As per your conversation with Serusha, the upgrade cancellation is in progress.
Please note that the agent will be addressed as per our internal processes.
Our team will keep you updated on the progress of the query.
Kind Regards,
Mondo Team
Mondo's replyOfficial
17 Jul 2020, 16:31Good Day Johan,
As per your conversation with Serusha, the upgrade has been cancelled and your query is now closed.
Should you require further assistance, feel free to contact us.
Kind Regards,
Mondo Team
As per your conversation with Serusha, the upgrade has been cancelled and your query is now closed.
Should you require further assistance, feel free to contact us.
Kind Regards,
Mondo Team
Mondo's reply17 Jul 2020, 16:31
Official
Good Day Johan,
As per your conversation with Serusha, the upgrade has been cancelled and your query is now closed.
Should you require further assistance, feel free to contact us.
Kind Regards,
Mondo Team
As per your conversation with Serusha, the upgrade has been cancelled and your query is now closed.
Should you require further assistance, feel free to contact us.
Kind Regards,
Mondo Team