CPA should review this company's operation

<p>I took a contract with Mondo Mobile for a Telkom contract but before they could deliver my mobile a debit went off which i enquired and was suprise to be told it is for "Delivery" which was suppose to be free as per their webisite. i cancelled the deal and that was in August already where i spoke to a lady with a (Qwabe surname) who works in their invistigation department. she promised to email me and arrange my refund since it was their consultant who didnt disclose any additional amount to be paid but to this day no refund has been done and I've sent them several emails which they fail to reply on.</p>