ST
Sam T
1 reviews | Active since Jul 2021
26 Jul 2021, 12:24
Contracts phone
Hello Peter,please help me communicate with Mondo/Telkom cantratcts.ever since my phone has been ****** by my girlfriend i tryied to be in contact with the Telkom outlets till today i have never ever recovered my phone nor trace it.i laid the case with the police which failed to make an arrest till this lady skipped the country to Lesotho.
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Replies (2)0
Replies (2)
Mondo's replyOfficial
26 Jul 2021, 12:32Hi Sam,
Thank you for taking the time to write to us about your recent Telkom Query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128457
Regards,
The Mondo Team
Thank you for taking the time to write to us about your recent Telkom Query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128457
Regards,
The Mondo Team
Mondo's reply26 Jul 2021, 12:32
Official
Hi Sam,
Thank you for taking the time to write to us about your recent Telkom Query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128457
Regards,
The Mondo Team
Thank you for taking the time to write to us about your recent Telkom Query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128457
Regards,
The Mondo Team
Mondo's replyOfficial
27 Jul 2021, 08:45Hi Sam,
Trust you are well.
As discussed with Nicole, please note that you may contact Telkom or visit your nearest Telkom store for assistance with a SIM Swap and to report your device as ******.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that you may contact Telkom or visit your nearest Telkom store for assistance with a SIM Swap and to report your device as ******.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply27 Jul 2021, 08:45
Official
Hi Sam,
Trust you are well.
As discussed with Nicole, please note that you may contact Telkom or visit your nearest Telkom store for assistance with a SIM Swap and to report your device as ******.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that you may contact Telkom or visit your nearest Telkom store for assistance with a SIM Swap and to report your device as ******.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team