RN
Ronald N
1 reviews | Active since Aug 2018
29 Sept 2022, 08:51
Contract upgrade
Bad service, I did an upgrade online and they never update me with my upgrade and I uploaded all the documents they required
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
29 Sept 2022, 09:28Good day Ronald,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO277371
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO277371
Regards,
The Mondo Team
Mondo's reply29 Sept 2022, 09:28
Official
Good day Ronald,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO277371
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO277371
Regards,
The Mondo Team
Mondo's replyOfficial
05 Oct 2022, 10:14Hi Ronald,
Trust you are well.
Please note that the application which was processed by Mondo reflects as cancelled on the MTN system.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that the application which was processed by Mondo reflects as cancelled on the MTN system.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply05 Oct 2022, 10:14
Official
Hi Ronald,
Trust you are well.
Please note that the application which was processed by Mondo reflects as cancelled on the MTN system.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that the application which was processed by Mondo reflects as cancelled on the MTN system.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team