KC
Kevin C
1 reviews | Active since Oct 2017
27 Oct 2017, 07:59
Contract Phone
Mondo mobile phone phoned me, and told me that I qualified for a contract phone. They said that they will do a credit check to see if I qualified and they will send me n sms, but they need my banking details, I give them my banking detail and its been 48 hours and I did not here anything from them. My concern is that they will deduct money from my account and I did not here from them, I send them n email but they don't respond.
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Mondo's replyOfficial
27 Oct 2017, 10:54Good day Kevin,
Thank you for raising your query with us.
We value your feedback as this can only help us to improve our service. We apologise if our service did not meet your expectation, and appreciate you taking the time to share your concerns. One of our Senior Consultants will make contact with you shortly to assist you with your enquiry.
Kind Regards,
Mondo Team
***
Best regards,
Mondo's reply27 Oct 2017, 10:54
Official
Good day Kevin,
Thank you for raising your query with us.
We value your feedback as this can only help us to improve our service. We apologise if our service did not meet your expectation, and appreciate you taking the time to share your concerns. One of our Senior Consultants will make contact with you shortly to assist you with your enquiry.
Kind Regards,
Mondo Team
***
Best regards,