Contract LTE Router

<p>To Whom it may concern</p> <p> </p> <p>I took out contract with Mondo and it was delivered to my work address on Friday the 30/09/2016.</p> <p> </p> <p>I tried everything to try and connect to the LTE router but I cannot connect.</p> <p> </p> <p>I went to Telkom in Baywest Mall Port Elizabeth on Friday the 07/10/2016 and they checked on system for me if I have coverage where I stay, but at 20 Michelle Street there is no coverage.</p> <p> </p> <p> </p> <p>I need to cancel the contract with Mondo as I cannot pay R200.00 for something that I cannot use.</p> <p> </p> <p>Please sent one of your technicians to my work address to pick up the LTE router and please cancel the contract on my name.</p> <p> </p> <p>Thank you</p> <p> </p> <p>Kind regards</p> <p> </p> <p> </p> <p>THEN I PHONED MONDO ON ********** 888 AND VANILLA SENT THE FOLLOWING TO ME:</p> <p> </p> <p>I phoned and spoke to Vanilla Ref number for the call that she logged was 5712</p> <p> </p> <p>Please I need the manager to phone me on ********** 433 as this is a very urgent matter.</p> <p> </p> <p>I do not have coverage want to cancel the contract and she told me that the 7 days was over on Thursday but you cannot calculate Saturdays and Sundays as your offices are closed on Saturdays and Sundays.</p> <p> </p> <p>I need someone to phone me as soon as possible .</p> <p> </p> <p>I am not going to pay for this contract as I cannot use the LTE router where I stay.</p> <p> </p> <p>Please contact me I am waiting</p> <p> </p> <p>Kind regards</p> <p> </p> <p>I think this is unfair that I should pay for something that I would not be able to use at all.</p> <p>Can you perhaps help me with the cancelation of this contract on my name</p> <p> </p> <p>Kind regards</p> <p> </p>