TN
Thembelihle N
1 reviews | Active since Feb 2021
28 Feb 2023, 11:10
Contract cancellation
I’m still waiting for Mondo to cancel my contract with MTN cause I returned the router to MTN in 2021 but to this day I’m being called by debt collectors saying I owe MTN over R3000 for the router
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Mondo's replyOfficial
28 Feb 2023, 11:43Hi Thembelihle,
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that the contract was cancelled and deactivated in 2021.
A request has been sent to MTN to remove your details from legal/collections.
Once we receive feedback from MTN, we will advise you.
Case No: RCO127353
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that the contract was cancelled and deactivated in 2021.
A request has been sent to MTN to remove your details from legal/collections.
Once we receive feedback from MTN, we will advise you.
Case No: RCO127353
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply28 Feb 2023, 11:43
Official
Hi Thembelihle,
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that the contract was cancelled and deactivated in 2021.
A request has been sent to MTN to remove your details from legal/collections.
Once we receive feedback from MTN, we will advise you.
Case No: RCO127353
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that the contract was cancelled and deactivated in 2021.
A request has been sent to MTN to remove your details from legal/collections.
Once we receive feedback from MTN, we will advise you.
Case No: RCO127353
We do apologize for the inconvenience caused.
Regards,
The Mondo Team