Contract Cancellation
<p>I accepted a contract from a sales agent over the phone, at the time I needed internet and Telkom still had to install my DSL line.</p> <p>After a couple of days Telkom finally installed my DSL and a few days after that I got my ADSL internet, so I had no more need for the mobile data package that I accepted.</p> <p>I called customer care and spoke to Vanilla, she was quick and friendly and accepted my cancelation without hesitation. I appreciate her customer service and assistance. I lost R149 but atleast I wont pay for something I'm not going to use every month :)</p> <p>Thanks Vanilla</p>
Hi Shaun,
Thank you for taking the time to post a compliment on the service you received from Vanilla.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
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Hi Shaun,
Thank you for taking the time to post a compliment on the service you received from Vanilla.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
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