CR
Caiphas R
1 reviews | Active since Aug 2021
24 Aug 2021, 11:35
Contract
Terrible service I've ever recieved. They sweet talk you and they take forever to deliver. They don't answer calls, worst of all I only received a sim card without a phone... you guys are the worst un the entire planet.... I'm am truly disappointed ??
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
24 Aug 2021, 11:38Hi Caiphas,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129384
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129384
Regards,
The Mondo Team
Mondo's reply24 Aug 2021, 11:38
Official
Hi Caiphas,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129384
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129384
Regards,
The Mondo Team
CR
Caiphas R's updateReviewer Update
24 Aug 2021, 12:22While you are at it you can cancel the contract
CR
Caiphas R's update24 Aug 2021, 12:22
Reviewer Update
While you are at it you can cancel the contract
Mondo's replyOfficial
24 Aug 2021, 16:19Good day,
Please note that a request will be sent to the courier team to return the order.
Once the order is returned, a cancellation will be submitted.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Please note that a request will be sent to the courier team to return the order.
Once the order is returned, a cancellation will be submitted.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply24 Aug 2021, 16:19
Official
Good day,
Please note that a request will be sent to the courier team to return the order.
Once the order is returned, a cancellation will be submitted.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Please note that a request will be sent to the courier team to return the order.
Once the order is returned, a cancellation will be submitted.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team