Consultant mislead me

<p>Last year (2016) towards the end of July, I recieved a call from a consultant who works at Mondo. I was told i will get a mobicel phone with the following:</p> <p>1. Internal memory 4GB</p> <p>2. Memory card 8GB</p> <p> </p> <p>When I recieved the phone in August 2016, Internal memory of the phone was only 2 GB. </p> <p>No memory card.</p> <p> </p> <p>I then called to log a query. I was then told Balungile is the lady investigating my query. She listened to the recordings, and came back to me, saying I should wait for resolution.</p> <p> </p> <p>I followed up again, and she (Balungile Qwabe) told me to buy a memory card and send proof of payment the will reimburse me. I did that, she never responded. As for the internal memory of the phone she never said a thing.</p> <p> </p> <p>Last week I send a follow up email. still no response.</p> <p> </p> <p>I am having a hard time with phone because I cant download essential apps due to space which is 2 GB.</p> <p> </p> <p> </p> <p> </p> <p> </p>