LM
Lerato M

1 reviews | Active since Jan 2021

28 Jan 2021, 09:34

Compliment for excellent customer service.

Hi. I hope when you read this it finds you in good health. This morning I had a live chat with Vaarsha from Mondo regarding my mtn deal. The agent gave me a very excellent service, so kind and patient with me and this triggered me as a perfect FCR "first chat resolution" if I may put it. I am so happy and relieved with the way the agent handled all my queries and very quick to respond. Keep up the great job Vaarsha, we recognize you.

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