AG
Antonie G
1 reviews | Active since Nov 2022
02 Jun 2023, 12:21
Completely useless company
Pathetic - sends stupid requests for ID copy every day. there is zero customer support, no way to contact them other than througn Mtn, zero customer feedback about contract aplications. You will email ID copies forever untill you speak to someone to hear the true reasons for the delays-how do they stay in business ????
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Replies (1)
Mondo's replyOfficial
02 Jun 2023, 12:40Hi Antonie,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO404463
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO404463
Regards,
The Mondo Team
Mondo's reply02 Jun 2023, 12:40
Official
Hi Antonie,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO404463
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO404463
Regards,
The Mondo Team