Complaint and bad service

I took a contract on the 23 of July admin fee went off on the 25 of July and today is the 14th and still have not received my cell phone, I called on several occasions i was told that there is no stock , so it simply means that i was sold something that does not exist , i asked if i can change to something else but was told i need top wait for my order first, why should i wait for my order first when there is no stock, ,,,,,,,, my advise to anyone out there do not do business with mondo or rewardsco i'm reversing my debit and going elsewhere