SB
Sakhumzi B
1 reviews | Active since May 2022
06 May 2022, 14:17
Complaint
I got phone from MTN on contract mediated by Mondo until today was never Rica d the simcard and the phone is useless there it's been a week now
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
06 May 2022, 14:20Hi Sakhumzi, Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you and assist with your query. Your Case Number is: RCO222439 Regards, The Mondo Team
Mondo's reply06 May 2022, 14:20
Official
Hi Sakhumzi, Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you and assist with your query. Your Case Number is: RCO222439 Regards, The Mondo Team
Mondo's replyOfficial
11 May 2022, 15:35Hi Sakhumzi,
Trust you are well.
Please note that your number ***) is registered according to RICA requirements.
Should you have further inquiries regarding your activation, you may contact the MTN activations team on ***.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your number ***) is registered according to RICA requirements.
Should you have further inquiries regarding your activation, you may contact the MTN activations team on ***.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply11 May 2022, 15:35
Official
Hi Sakhumzi,
Trust you are well.
Please note that your number ***) is registered according to RICA requirements.
Should you have further inquiries regarding your activation, you may contact the MTN activations team on ***.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your number ***) is registered according to RICA requirements.
Should you have further inquiries regarding your activation, you may contact the MTN activations team on ***.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team