MM
Maleshane M
1 reviews | Active since Jan 2020
03 Feb 2020, 14:20
Complain
After I spoken to kim he promised me tht the money they will deduct will be refunded so mondo took R1422 from my account for a cellphone of premiums of R219 please help me guys
Helpful (0)
Replies (6)0
Replies (6)
Mondo's replyOfficial
03 Feb 2020, 15:33Good Day Maleshane,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply03 Feb 2020, 15:33
Official
Good Day Maleshane,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
03 Feb 2020, 16:42Good Day Maleshane,
As discussed with our consultant, kindly forward the requested documentation to us urgently in order to look into the above mentioned matter.
We look forward to hearing from you.
Kind Regards,
Mondo Team
As discussed with our consultant, kindly forward the requested documentation to us urgently in order to look into the above mentioned matter.
We look forward to hearing from you.
Kind Regards,
Mondo Team
Mondo's reply03 Feb 2020, 16:42
Official
Good Day Maleshane,
As discussed with our consultant, kindly forward the requested documentation to us urgently in order to look into the above mentioned matter.
We look forward to hearing from you.
Kind Regards,
Mondo Team
As discussed with our consultant, kindly forward the requested documentation to us urgently in order to look into the above mentioned matter.
We look forward to hearing from you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
07 Feb 2020, 08:30Good Day Maleshane,
As discussed with Kim, please note that the documents that you have submitted are not clear.
The network service provider has advised that they need a clearer statement.
Kind Regards,
Mondo Team
As discussed with Kim, please note that the documents that you have submitted are not clear.
The network service provider has advised that they need a clearer statement.
Kind Regards,
Mondo Team
Mondo's reply07 Feb 2020, 08:30
Official
Good Day Maleshane,
As discussed with Kim, please note that the documents that you have submitted are not clear.
The network service provider has advised that they need a clearer statement.
Kind Regards,
Mondo Team
As discussed with Kim, please note that the documents that you have submitted are not clear.
The network service provider has advised that they need a clearer statement.
Kind Regards,
Mondo Team
Mondo's replyOfficial
10 Feb 2020, 09:10Good Day Maleshane,
Thank you for submitting clear copies of the documents.
We have escalated this to the network service provider and requested for priority to be placed on your query.
Kim will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Thank you for submitting clear copies of the documents.
We have escalated this to the network service provider and requested for priority to be placed on your query.
Kim will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply10 Feb 2020, 09:10
Official
Good Day Maleshane,
Thank you for submitting clear copies of the documents.
We have escalated this to the network service provider and requested for priority to be placed on your query.
Kim will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Thank you for submitting clear copies of the documents.
We have escalated this to the network service provider and requested for priority to be placed on your query.
Kim will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
11 Feb 2020, 17:42Good Day Maleshane,
Please note that the network service provider is still working on your query.
We will continue to keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that the network service provider is still working on your query.
We will continue to keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply11 Feb 2020, 17:42
Official
Good Day Maleshane,
Please note that the network service provider is still working on your query.
We will continue to keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that the network service provider is still working on your query.
We will continue to keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
14 Feb 2020, 08:46Good Day Maleshane,
Please note that the network service provider has provided an update on your query and this has been shared with you.
Your query is resolved.
Should you have any further queries please email us.
Kind Regards,
Mondo Team
Please note that the network service provider has provided an update on your query and this has been shared with you.
Your query is resolved.
Should you have any further queries please email us.
Kind Regards,
Mondo Team
Mondo's reply14 Feb 2020, 08:46
Official
Good Day Maleshane,
Please note that the network service provider has provided an update on your query and this has been shared with you.
Your query is resolved.
Should you have any further queries please email us.
Kind Regards,
Mondo Team
Please note that the network service provider has provided an update on your query and this has been shared with you.
Your query is resolved.
Should you have any further queries please email us.
Kind Regards,
Mondo Team