LT
Lydia T
1 reviews | Active since Aug 2019
26 Aug 2019, 11:49
Complain
I ordered phones they told me to pay admin fee now when I call them the there's no response I worried they will debit again without phones
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
26 Aug 2019, 11:58Good Day Lydia,
Thank you for taking the time to write to us.
One of our consultants will be in contact with you shortly to discuss your query.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us.
One of our consultants will be in contact with you shortly to discuss your query.
Kind Regards,
The Mondo Team
Mondo's reply26 Aug 2019, 11:58
Official
Good Day Lydia,
Thank you for taking the time to write to us.
One of our consultants will be in contact with you shortly to discuss your query.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us.
One of our consultants will be in contact with you shortly to discuss your query.
Kind Regards,
The Mondo Team
LT
Lydia T's updateReviewer Update
26 Aug 2019, 15:33She called but she told me phones are not available she will with her team if they can offer me something.she will come back to me thanks for their response
LT
Lydia T's update26 Aug 2019, 15:33
Reviewer Update
She called but she told me phones are not available she will with her team if they can offer me something.she will come back to me thanks for their response
Mondo's replyOfficial
26 Aug 2019, 16:20Good Day Lydia,
As discussed with our consultant, please note that our Telkom team is currently working on the delivery query you have raised.
We will revert with feedback within 24 hours.
Kind Regards,
The Mondo Team
As discussed with our consultant, please note that our Telkom team is currently working on the delivery query you have raised.
We will revert with feedback within 24 hours.
Kind Regards,
The Mondo Team
Mondo's reply26 Aug 2019, 16:20
Official
Good Day Lydia,
As discussed with our consultant, please note that our Telkom team is currently working on the delivery query you have raised.
We will revert with feedback within 24 hours.
Kind Regards,
The Mondo Team
As discussed with our consultant, please note that our Telkom team is currently working on the delivery query you have raised.
We will revert with feedback within 24 hours.
Kind Regards,
The Mondo Team
Mondo's replyOfficial
27 Aug 2019, 15:35Good Day Lydia,
As discussed with our consultant, please note that the courier company has confirmed that you will receive your package tomorrow.
We will be in contact with you to confirm if you have received your package.
Kind Regards,
The Mondo Team
As discussed with our consultant, please note that the courier company has confirmed that you will receive your package tomorrow.
We will be in contact with you to confirm if you have received your package.
Kind Regards,
The Mondo Team
Mondo's reply27 Aug 2019, 15:35
Official
Good Day Lydia,
As discussed with our consultant, please note that the courier company has confirmed that you will receive your package tomorrow.
We will be in contact with you to confirm if you have received your package.
Kind Regards,
The Mondo Team
As discussed with our consultant, please note that the courier company has confirmed that you will receive your package tomorrow.
We will be in contact with you to confirm if you have received your package.
Kind Regards,
The Mondo Team
Mondo's replyOfficial
29 Aug 2019, 19:17Good Day Lydia,
As discussed with our consultant, you have confirmed that you have received your package.
Your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
The Mondo Team
As discussed with our consultant, you have confirmed that you have received your package.
Your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
The Mondo Team
Mondo's reply29 Aug 2019, 19:17
Official
Good Day Lydia,
As discussed with our consultant, you have confirmed that you have received your package.
Your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
The Mondo Team
As discussed with our consultant, you have confirmed that you have received your package.
Your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
The Mondo Team