MP
Mandisi P
1 reviews | Active since May 2020
21 Jan 2021, 04:13
Complain
Worst service that I have received, signed up for Huawei P Smart S but received simcard that was not the part of the deal I signed up for.
Worst part no one is giving me an explanation why did they send different item. I tried to call Mondo and tried to find out why did I receive this item but the lady couldn't help me she just asked me if I want to cancel the deal or keep the sim card without explaining why,
I can be reached at ***
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
21 Jan 2021, 10:56Good day ,
Thank you for taking the time to write to us.
We apologize for the level of service you have received. One of our dedicated consultants will be in contact with you shortly. Regards, Mondo Team
Thank you for taking the time to write to us.
We apologize for the level of service you have received. One of our dedicated consultants will be in contact with you shortly. Regards, Mondo Team
Mondo's reply21 Jan 2021, 10:56
Official
Good day ,
Thank you for taking the time to write to us.
We apologize for the level of service you have received. One of our dedicated consultants will be in contact with you shortly. Regards, Mondo Team
Thank you for taking the time to write to us.
We apologize for the level of service you have received. One of our dedicated consultants will be in contact with you shortly. Regards, Mondo Team
MP
Mandisi P's updateReviewer Update
21 Jan 2021, 11:18I hope they are not gonna send me a message from messenger. I need some1 to call me
MP
Mandisi P's update21 Jan 2021, 11:18
Reviewer Update
I hope they are not gonna send me a message from messenger. I need some1 to call me
Mondo's replyOfficial
21 Jan 2021, 15:02Good day Mandisi,
As per your request, the application has been successfully cancelled.
An investigation has been logged for the dispute raised.
We will revert with feedback. Regards, Mondo Team
As per your request, the application has been successfully cancelled.
An investigation has been logged for the dispute raised.
We will revert with feedback. Regards, Mondo Team
Mondo's reply21 Jan 2021, 15:02
Official
Good day Mandisi,
As per your request, the application has been successfully cancelled.
An investigation has been logged for the dispute raised.
We will revert with feedback. Regards, Mondo Team
As per your request, the application has been successfully cancelled.
An investigation has been logged for the dispute raised.
We will revert with feedback. Regards, Mondo Team
Mondo's replyOfficial
25 Jan 2021, 17:54Good day Mandisi,
Please note that your investigation has been concluded.
We have attempted contacting you with regards to the above query however, we haven't been successful.
Kindly advise on a convenient time to contact you to share the findings. Regards, Mondo Team
Please note that your investigation has been concluded.
We have attempted contacting you with regards to the above query however, we haven't been successful.
Kindly advise on a convenient time to contact you to share the findings. Regards, Mondo Team
Mondo's reply25 Jan 2021, 17:54
Official
Good day Mandisi,
Please note that your investigation has been concluded.
We have attempted contacting you with regards to the above query however, we haven't been successful.
Kindly advise on a convenient time to contact you to share the findings. Regards, Mondo Team
Please note that your investigation has been concluded.
We have attempted contacting you with regards to the above query however, we haven't been successful.
Kindly advise on a convenient time to contact you to share the findings. Regards, Mondo Team
Mondo's replyOfficial
28 Jan 2021, 16:28Good day Mandisi,
We regret to inform you that the investigation was not found in your favor.
As a gesture of good will we will refund your admin fee.
Your query will be closed.
Should you have any further queries please feel free to call or email us. Regards, Mondo Team
We regret to inform you that the investigation was not found in your favor.
As a gesture of good will we will refund your admin fee.
Your query will be closed.
Should you have any further queries please feel free to call or email us. Regards, Mondo Team
Mondo's reply28 Jan 2021, 16:28
Official
Good day Mandisi,
We regret to inform you that the investigation was not found in your favor.
As a gesture of good will we will refund your admin fee.
Your query will be closed.
Should you have any further queries please feel free to call or email us. Regards, Mondo Team
We regret to inform you that the investigation was not found in your favor.
As a gesture of good will we will refund your admin fee.
Your query will be closed.
Should you have any further queries please feel free to call or email us. Regards, Mondo Team