Charges for Return within 7 working Days

<p>Dear Sir/Madam,</p> <p> </p> <p>I feel absolutely ********** with this company. They offered me a Modem from Telkom, with a 7 days free return.</p> <p> </p> <p>Before the 7 days was over, I returned the Modem, because I was not happy with it. Now Mondo wants to debit my account for a cancellation fee. I have no written contract that states that I have to pay a cancellation fee, when I return the product.</p> <p> </p> <p>The consumer protection acts, clearly say that I have a right to return an item, that I was not happy with as long it is within the required time.</p> <p> </p> <p>No one ever attempted to call me, they just think that they have a right to debit my account. And every single day I receive sms from a company NuDebt Management to threaten me, for failing to pay this cancellation fee.</p> <p> </p> <p>Unacceptable that this is possible! I will not pay for something that I returned.</p>