AO
Annie O

1 reviews | Active since Jan 2013

13 Sept 2021, 07:02

Cellphone contracts

Worst company ever block them and rather take out a contract from your local MTN, vodacom store

0
Replies (3)
Mondo
Mondo's reply13 Sept 2021, 08:30
Official
Hi Annie,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO136274
 
Regards,
 
The Mondo Team
AO
Annie O's update13 Sept 2021, 12:11
Reviewer Update
Still waiting - I am waiting for three months now
Mondo
Mondo's reply13 Sept 2021, 12:51
Official
Hi Annie,

Trust you are well.

Please note that a follow up on refund has been sent to MTN.

Once we receive feedback, we will advise you accordingly.

Regards,
The Mondo Team