GK
Gadi K
1 reviews | Active since Jan 2013
10 Mar 2022, 01:04
Cellphone contract
I received a call regarding a cellphone contract and to my surprise I get a response about the funeral cover which I did not approve of. When i go to their website to track my application it says my application was not found... I did live chat with the agent stating the matter and im told that i must chat live with an agent...
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Replies (1)
Mondo's replyOfficial
10 Mar 2022, 08:13Hi Gadi,
Trust you are well.
Thank you for taking the time to write to us about your application status enquiry.
Please note that your recent MTN application was declined.
You may reapply for a deal after 90 days.
Kindly note that the VUKA policy which was processed, was cancelled, due to your application being declined.
Case No: RCO196056
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your application status enquiry.
Please note that your recent MTN application was declined.
You may reapply for a deal after 90 days.
Kindly note that the VUKA policy which was processed, was cancelled, due to your application being declined.
Case No: RCO196056
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply10 Mar 2022, 08:13
Official
Hi Gadi,
Trust you are well.
Thank you for taking the time to write to us about your application status enquiry.
Please note that your recent MTN application was declined.
You may reapply for a deal after 90 days.
Kindly note that the VUKA policy which was processed, was cancelled, due to your application being declined.
Case No: RCO196056
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your application status enquiry.
Please note that your recent MTN application was declined.
You may reapply for a deal after 90 days.
Kindly note that the VUKA policy which was processed, was cancelled, due to your application being declined.
Case No: RCO196056
We do apologize for the inconvenience caused.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team