TM
Thelma M
1 reviews | Active since Dec 2021
14 Dec 2021, 16:25
Cellphone contract
On the 23 of November i app**** for cellphone contract , which was approved but until today i'm still waiting for them. I have been calling and calling but nothing is happening and i can't apply for another contract because of their application is still pending under my name. Any help
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Replies (3)
Mondo's replyOfficial
14 Dec 2021, 16:29Good day Thelma,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO161753
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO161753
Regards,
The Mondo Team
Mondo's reply14 Dec 2021, 16:29
Official
Good day Thelma,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO161753
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO161753
Regards,
The Mondo Team
TM
Thelma M's updateReviewer Update
14 Dec 2021, 16:42Thanks for your respond , i will be waiting for your call as soon as possible
TM
Thelma M's update14 Dec 2021, 16:42
Reviewer Update
Thanks for your respond , i will be waiting for your call as soon as possible
Mondo's replyOfficial
14 Dec 2021, 16:58Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team
Mondo's reply14 Dec 2021, 16:58
Official
Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team